Terms and Conditions 

Last Updated: [25/02/2025] 

Welcome to Croczilla (the “Company,” “we,” “our,” or “us”). These terms and conditions (the “Terms”) govern your access to and use of our website [www.croczilla.in] (the “Site”) and our products, services, and applications (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. 

If you do not agree to these Terms, you may not access or use our Services. 

1. Eligibility 

By using the Services, you represent that you: 

  • Are at least 18 years of age or, if under 18, have the permission of a parent or guardian. 
  • Have the legal authority to enter into these Terms. 
  • Will use the Services in compliance with all applicable laws and regulations. 

2. Account Registration and Security 

To access certain Services, you may be required to create an account. You agree to: 

  • Provide accurate and complete information during registration. 
  • Keep your account information up-to-date. 
  • Maintain the security of your account and promptly notify us of any unauthorized use. 
  • Be responsible for all activities that occur under your account. 

3. Orders and Payments 

3.1 Placing Orders 

When you place an order through the Site, you agree that: 

  • All orders are subject to availability and confirmation. 
  • We reserve the right to cancel or refuse any order at our sole discretion. 

3.2 Pricing and Payment 

  • Prices listed on the Site are in INR and are subject to change without notice. 
  • Payment must be made using the methods specified on the Site. 
  • Taxes and shipping charges may apply, as specified during checkout. 

4. Shipping and Delivery 

  • Estimated delivery times will be provided at the time of order. 
  • Delays may occur due to unforeseen circumstances beyond our control. 
  • Risk of loss, transfers to you upon delivery of the product to the designated address. 

5. Returns, Refunds, and Cancellations 

5.1 Return Policy 

Products may be returned in accordance with our Return Policy.

5.2 Refund Policy 

Refunds will be processed as per our Refund Policy.

5.3 Cancellations 

You may cancel an order before it is processed for production. Once processed for production or shipped, the order will fall under the Return Policy. 

6. User Conduct 

You agree not to: 

  • Use the Services for any illegal or unauthorized purpose. 
  • Engage in any activity that disrupts or interferes with the proper functioning of the Services. 
  • Transmit viruses or harmful code. 
  • Use any automated system to access the Services without prior permission. 

7. Intellectual Property 

  • All content on the Site, including text, graphics, logos, and images, is owned by or licensed to the Company. 
  • You may not reproduce, distribute, or create derivative works from any content without our prior written consent. 

8. Third-Party Links and Services 

The Site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these third parties. Accessing them is at your own risk. 

9. Privacy Policy 

Our Privacy Policy explains how we collect, use, and share your information. By using the Services, you consent to our data practices. 

10. Limitation of Liability 

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services. 
  • We are not responsible for delays, interruptions, or errors beyond our reasonable control. 

11. Indemnification 

You agree to indemnify, defend, and hold us harmless from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of the Services. 

12. Termination 

We may terminate or suspend your access to the Services without notice if: 

  • You breach any provision of these Terms. 
  • We determine it is necessary for security or legal reasons. 

Upon termination, any provisions intended to survive termination (e.g., Limitation of Liability, Indemnification) shall remain in effect. 

13. Governing Law and Dispute Resolution 

  • These Terms shall be governed by the laws of India. 
  • Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Bangalore, Karnataka. 

14. Amendments and Modifications 

We reserve the right to amend these Terms at any time. Changes will be effective upon posting on the Site. Continued use of the Services after changes implies acceptance. 

15. Contact Information 

For any questions or concerns, please contact us at: 

Croczilla 

  • #45/3, 1ST FLOOR, Gopal Krishna Complex, Brigade Rd, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560025 
  • Support@croczilla.in 

Thank you for using Croczilla.