Privacy Policy for Croczilla 

Last updated: [24/02/2025] 

Effective Date: [[24/02/2025] 

Your privacy is important to us at Croczilla (referred to as “Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.croczilla.in, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this policy carefully to understand our practices regarding your information. 

By using our Site or services, you agree to the terms of this Privacy Policy. 

1. Information We Collect 

We may collect information about you in a variety of ways, including: 

a. Personal Data 

Personal information such as your name, shipping and billing address, email address, phone number, and payment details may be collected when you: 

  • Register on our Site 
  • Place an order 
  • Subscribe to our newsletter 
  • Participate in contests or surveys 

b. Payment Information 

When you make a purchase, we collect payment details such as credit/debit card numbers or other payment methods via secure third-party payment gateways. We do not store sensitive payment information on our servers. 

c. Device Information 

Information automatically collected when you visit our Site, such as your IP address, browser type, access times, and the pages you have viewed directly before and after accessing the Site. 

d. Cookies and Tracking Technologies 

We use cookies, web beacons, and similar tracking technologies to enhance your experience. 

2. How We Use Your Information 

We use the information collected about you to: 

  • Process your orders and deliver products or services. 
  • Provide customer service and manage your account. 
  • Communicate with you about promotions, upcoming events, and other news. 
  • Improve and customize your online shopping experience. 
  • Prevent fraudulent transactions and protect our systems from unauthorized access. 

3. Sharing of Your Information 

We may share your personal information with third parties in the following cases: 

  • Service Providers: To third-party vendors who provide services such as payment processing, shipping, email communication, and marketing. 
  • Legal Compliance: When required to comply with legal obligations or to protect our rights. 
  • Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred as part of the business assets. 

We do not sell, rent, or trade your personal information to any third parties for marketing purposes without your explicit consent. 

4. Data Security 

We implement industry-standard security measures to safeguard your data, including encryption and secure access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. 

5. Your Rights 

Under applicable laws, you have the right to: 

  • Access the personal data we hold about you. 
  • Request corrections to inaccurate or incomplete data. 
  • Request deletion of your data under certain circumstances. 
  • Opt-out of marketing communications at any time. 

To exercise your rights, please contact us at [support@croczilla.in]. 

6. Third-Party Websites 

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read their privacy policies. 

7. Retention of Data 

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. 

8. Children’s Privacy 

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it. 

9. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Last Updated” date. 

10. Grievance Redressal 

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the contact details of the Grievance Officer are as follows: 

Grievance Officer: Mohit Kumar 

Email: support@croczilla.in 

11. Contact Us 

If you have questions about this Privacy Policy or our data practices, you may contact us at: support@croczilla.in 

By using our services, you consent to the terms of this Privacy Policy. Thank you for trusting Croczilla with your personal data.